Receptionist/ Office Assistant
Industry: Children’s Protection
My job was to handle the main reception area of a social service
agency that helped to protect children in the city.
Key Responsibilities Included:
- Greeted guests and visitors, kept waiting room neat and
clean, helped with special functions, lectures, events.
- Handled switchboard, provided
reception relief, transferred calls, recorded messages, and made announcements.
literature, provided information, and sent packets (pamphlets/brochures) to callers when requested.
Industry: Homeless Mission
My job was to manage the front desk of a small
social service office that helped the homeless in New York City.
- Scheduled appointments for participants to meet with counselors and contacted service providers
on their behalf.
Recorded services rendered, logged all reports, and arranged for counselor to travel to the site if requested.
- Handled inquiries, settled
disputes, ordered supplies, processed applications, and maintained reception area.